1. Introduction and Overview

lyriquentova (operating through lyriquentova.com) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our entrepreneurial skills education services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applies to all personal information we collect about individuals in Australia and internationally.

By accessing our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

2. Information We Collect

3. How We Use Your Information

lyriquentova uses your personal information for legitimate business purposes, including:

• Providing educational services and course materials
• Processing enrollments and managing your account
• Communicating about courses, updates, and relevant opportunities
• Improving our website functionality and user experience
• Conducting research to enhance our educational programs
• Complying with legal obligations and protecting our rights
• Sending administrative notifications and important updates
• Personalizing your learning experience and recommendations

We will only use your information for the purposes for which it was collected, unless you consent to additional uses or as otherwise permitted by law.

4. Information Sharing and Disclosure

lyriquentova does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission
• Regular security assessments and system updates
• Restricted access to personal information on a need-to-know basis
• Secure data storage with backup and recovery procedures
• Employee training on privacy and security protocols
• Multi-factor authentication for administrative access

While we strive to protect your information, no internet transmission is completely secure. We encourage you to take precautions when sharing personal information online.

6. Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

7. Data Retention and Deletion

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Retained while your account is active and for 7 years after closure
• Course records and certifications: Retained for 10 years for verification purposes
• Communication records: Retained for 3 years after last contact
• Website analytics data: Retained for 2 years in aggregated form
• Payment records: Retained for 7 years as required by Australian tax law

Upon request, we will securely delete your personal information unless we are required by law to retain it. Deletion requests are processed within 30 days of verification.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality and security
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings and choices
• Marketing cookies for relevant content and advertising (with consent)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

9. International Data Transfers

lyriquentova primarily stores and processes data within Australia. When we transfer personal information internationally, we ensure:

• The receiving country has adequate privacy protections
• Appropriate contractual safeguards are in place
• You have been notified of the transfer and its purposes
• Your rights to access and correct information are maintained

We currently work with service providers in countries including the United States, Canada, and the European Union, all of which have appropriate data protection frameworks.

10. Children's Privacy

Our services are designed for individuals 18 years and older. We do not knowingly collect personal information from children under 18 without parental consent. If you believe a child has provided us with personal information, please contact us immediately so we can remove such information from our systems.

For users aged 16-18 seeking to enroll in our programs, we require parental or guardian consent and involvement in the enrollment process.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website homepage
• Updated effective date at the top of this policy

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after updates constitutes acceptance of the revised policy.